Last Updated: 1st July, 2026
Welcome to Nityam Pumps.
At Nityam Pumps, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://nityampumps.com ("Website").
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. About Nityam Pumps
Nityam Pumps is a manufacturer of high-quality pumping solutions serving residential, agricultural, commercial, industrial, and fire protection applications.
Our Website is intended to provide information about our products, allow visitors to download catalogues, and enable prospective customers and business partners to contact us through enquiry forms.
This Website does not sell products online or process online payments.
2. Information We Collect
When you interact with our Website, we may collect the following information.
Personal Information
When submitting an enquiry, we may collect:
- Full Name
- Phone Number
- Email Address
- Company Name
- Inquiry Type
- Message
Providing this information is voluntary; however, it may be necessary for us to respond to your enquiry.
Automatically Collected Information
When visiting our Website, certain information may be collected automatically, including:
- IP Address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visit
- Referring website
- General website usage statistics
This information helps us improve the performance and usability of our Website.
3. How We Collect Information
Information may be collected through:
- Contact and enquiry forms
- Website cookies
- Google Analytics
- Catalogue downloads
- WhatsApp redirection links
- Embedded Google Maps
- Standard website server logs
4. How We Use Your Information
We use the information we collect to:
- Respond to enquiries
- Provide quotations or product information
- Recommend suitable pumping solutions
- Improve customer service
- Process catalogue requests
- Improve Website functionality and performance
- Analyse visitor behaviour
- Maintain Website security
- Communicate regarding your enquiry
We do not sell or rent your personal information to third parties.
5. Enquiry Forms
When you submit an enquiry through our Website:
- Your enquiry is securely stored in our Website database.
- A copy of your enquiry is forwarded to our authorised team via Gmail SMTP.
- Our sales or technical team may contact you using the information you provide.
- Submission of an enquiry does not create a contractual relationship or guarantee product availability.
Please ensure the information you submit is accurate and complete.
6. Catalogue Downloads
Our Website may allow visitors to download product catalogues, brochures, technical specifications, and other informational materials.
Catalogue downloads do not require account registration.
Downloaded materials are intended for informational and business reference purposes only.
7. Cookies
Our Website uses cookies to improve your browsing experience.
Cookies help us:
- Remember visitor preferences
- Improve Website functionality
- Analyse Website traffic
- Measure Website performance
- Enhance user experience
Most web browsers automatically accept cookies.
You may disable cookies through your browser settings; however, doing so may affect certain Website functionality.
8. Google Analytics
We use Google Analytics to better understand how visitors interact with our Website.
Google Analytics may collect information such as:
- Pages visited
- Session duration
- Device type
- Browser information
- Geographic region (general)
- Traffic sources
This information is aggregated and does not personally identify individual visitors.
The data helps us improve Website performance, usability, and content.
9. Google Maps
Our Contact page includes an embedded Google Maps location to help visitors locate our office.
When interacting with Google Maps, certain information may be collected directly by Google in accordance with Google's own Privacy Policy.
Nityam Pumps does not control how Google processes this information.
10. WhatsApp Communication
Our Website includes a WhatsApp contact button that redirects visitors to our official WhatsApp number.
When you choose to contact us via WhatsApp:
- Communication is governed by WhatsApp's own Privacy Policy.
- Information shared through WhatsApp is processed by WhatsApp and Meta Platforms.
- Nityam Pumps is not responsible for the privacy practices of WhatsApp.
11. Social Media Links
Our Website may contain links to our official social media pages, including platforms such as:
- YouTube
When you visit these platforms, your interaction is governed by the respective platform's privacy policies.
Nityam Pumps is not responsible for the privacy practices of third-party social media services.
12. Third-Party Services
To provide certain Website features, we may use trusted third-party services, including:
- Google Analytics
- Google Maps
- Google Fonts
- Gmail SMTP
These services may collect limited technical information necessary to deliver their functionality.
Each third-party provider maintains its own privacy policy and data processing practices.
13. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
14. Data Retention
Enquiry information submitted through our Website is retained only for as long as necessary to:
- Respond to your enquiry
- Maintain customer communication
- Support ongoing business relationships
- Comply with applicable legal obligations where required
Generally, enquiry information is retained until the related business relationship has been completed.
15. Sharing of Information
We do not sell, trade, or rent your personal information.
Your information may be shared only:
- With authorised employees of Nityam Pumps
- With trusted service providers assisting in Website operations
- When required by applicable law or legal authorities
- To protect the legal rights, safety, or property of Nityam Pumps
16. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal information where appropriate
- Withdraw your consent for future communications
To exercise these rights, please contact us using the details provided below.
17. Children's Privacy
Our Website is intended for business and informational purposes and is not directed toward individuals under the age of 18.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information through our Website, please contact us so that appropriate action can be taken.
18. Changes to This Privacy Policy
Nityam Pumps reserves the right to update or modify this Privacy Policy at any time.
Any changes will be published on this page with an updated "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
19. Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us:
Nityam Pumps
Website: https://nityampumps.com
Email: nityamsubmersible@gmail.com
For additional assistance, please visit the Contact Us page available on our Website.